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Thus, the original OST file remains safe from further damage. It does not tamper with or alter the original OST file. It extracts the mail items with complete integrity and precision while maintaining the folder structure and hierarchy.
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The software runs a thorough scan (in read-only mode) on the inaccessible OST files. It can also export the mail items extracted from the OST file directly to an existing Outlook profile, Office 365, or Live Exchange Server. Once the mail items are saved in the PST file, you can import the mail items into your Outlook profile through Outlook Import/Export wizard.
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Unlike ScanOST.exe, the software does not repair the OST file but extracts the mail items from inaccessible or orphaned OST file to a new PST file. It’s a completely safe and reliable tool to get rid of OST-related issues without losing any mail items. You can use an OST to PST converter by Stellar Converter for OST. The Outlook will synchronize all the mail items in the new OST file from the mailbox server. This will create a new OST file at the same location. Copy the file to somewhere safe, preferably on an external media.
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Press Windows + R, type %LocalAppData%/Microsoft/Outlook, and press the Enter key.If your profile is still active, you can go ahead and recreate the OST file to fix issues with your Outlook. Thus, before you delete the OST file from the default location, create a backup and check if you can access your email account via a web browser. This works when your email profile is still active and connected to the mailbox server. If you encounter OST file-related errors in Outlook, such as can’t access your mail items, synchronization errors, delay in sending or receiving emails, etc., you can delete your OST file to recreate a new one to solve the issues.
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However, if you still can’t access the mail items or Outlook displays errors, such as xxx.OST is not an Outlook data file, you may try recreating the OST file.
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The OST file is usually located in the C:\Users\YourProfileName\AppData\Local\Microsoft\Outlook folder. Open the Office xx folder (xx denotes the version) and launch SCANPST.EXE.Type %programfiles%/Microsoft Office/ or %programfiles (x86)%/Microsoft Office/ (for 32-Bit Windows or Outlook) and press the Enter key.Unfortunately, this can lead to data loss. The tool repairs the Outlook data files and fixes errors by purging the irrecoverable mail items.It cannot fix a severely damaged Outlook data file.The tool cannot repair Outlook data files larger than 2 GB.However, you also need to consider the following limitations of ScanPST.exe before using it on your inaccessible OST file to fix it. In a nutshell, you can try the Inbox Repair tool to fix minor issues with your Outlook OST data file after taking a backup. To our surprise, it successfully fixed the errors detected in the OST file. To verify this, we ran it on the OST file we had and it detected some errors. It seems that the SCANPST.EXE is capable of fixing minor OST errors. It is used for fixing corrupt PST files.Īlthough Microsoft does not specify if SCANPST.EXE can fix OST files, there have been several instances when Outlook detected errors in the OST file and automatically opened the Inbox Repair tool for OST file repair. SCANPST.EXE is located in the MS Office installation directory. Following are some alternative solutions to the SCANOST.EXE tool that you can use to fix inaccessible OST file.